Question 1

How far in advance do I need to place an order?

Accepted Answer

The sooner the better is best.  We do require 3 days notice for our boxes and boards.  Our Grazescapes require at least 14 days notice, but please plan ahead as we do book up early.

Question 2

What is your cancellation policy?

Accepted Answer

We are unable to give refunds once the order has been placed.  This is due to the time it takes to source and purchase the products for your special box, board, or grazescape.

Question 3

Do I need to pre-pay and how do I pay?

Accepted Answer

Every order will be sent a Square invoice via email with payment options.

Question 4

Can the boards be delivered to my event?

Accepted Answer

Delivery can be accommodated but the price listed on the website is for pickup only. Please include the address to where the board will be delivered and we will schedule delivery and include that on the quote.

Question 5

I forgot to give at least 3 days notice, will you allow me to still order?

Accepted Answer

We will certainly try our very best to accommodate your order.  We certainly understand life!  There may be a rush fee included.

Question 6

Can I transport the boards easily in my own car?

Accepted Answer

Yes! All grazing boards are wrapped and will fit on your car seat for easy transportation.

Question 7

How do I order one of your grazescapes?

Accepted Answer

Please visit our  Grazescapes Request Page.

Question 8

Can my Grazescape be decorated with greenery and risers?

Accepted Answer

Yes! You may choose to use greenery and/or flowers to use around the Grazescape.  We also have risers, tiers, and other stunning pieces to elevate your Grazescape.

Question 9

Can I make substitutions to my grazescape?

Accepted Answer

Absolutely!  We do create the Grazescapes so the selections complement each other and tantalize your taste buds.  If you have a request, please let us know.

Question 10

What is included in the Special Event Delivery Fee?

Accepted Answer

Set-up and delivery is included in the fee.

Question 11

What type of Event is the Grazescpace for?

Accepted Answer

(Wedding, Shower, Birthday, Anniversary, etc)

Question 12

How long do you hold my date after you have given me a quote?

Accepted Answer

We would like communication received from you within 5 business days, and then an Invoice will be sent that will require the deposit to be made.

Question 13

What happens if my guest count changes?

Accepted Answer

"We will provide a quote based on the number you provide. To secure the date, a 50% down payment is required. Three weeks before the event, we will ask you to confirm the total number of guests, and then your final bill will be adjusted accordingly."

Question 14

Do you stay for the Event and Clean afterwards?

Accepted Answer

Normally, we don't usually stay for the event. However, we have some clients who would like us to stay to maintain the Grazescape and handle the clean-up afterward. An additional fee applies for this service..

Question 15

What do I need to do after my Event?

Accepted Answer

If the Grazescape is designed as a Flat-lay, then everything on it is disposable. You simply roll up the paper and discard any remaining items.
 If the Grazescape is elevated, please remove all of the items on the check-off sheet that we provide and set them aside. You will have 3 days to return the items to us. The remaining Grazescape should be rolled up and discarded.

Also, please don't forget to give us a wonderful review!

Question 16

Can I customize my Grazescape?

Accepted Answer

"Absolutely, we customize each Grazescape according to the client's preferences."

Question 17

What's included in the cost?

Accepted Answer

Our cost takes into account the price of food, the time required for preparation and setup of the Grazescape, as well as delivery.

Question 18

What do you provide?

Accepted Answer

We provide the Butcher Paper to design the Grazescape and we provide all serving utensils for the Grazescape.

Question 19

What do I need to provide?

Accepted Answer

Please ensure that you have a suitable hosting location with a flat area for us to create the Grazescape. You can choose to use a tablecloth under our butcher paper, and please provide plates, napkins, and eating utensils for your guests.

Question 20

How do I prepare for you?

Accepted Answer

Please ensure that the area is prepared for the Grazescape design. Also, please make sure to have the plates, napkins, and utensils set up, either on the table or in another designated area. If placing them on the Grazescape, please position them where you would like the guests to begin.

Question 21

Are there any allergies that we should be aware of?

Accepted Answer

Please note that while we strive to accommodate allergies, we cannot guarantee that cross-contamination will not occur as our kitchen contains both gluten and nuts

Creating a personalized quote requires time and effort to ensure accuracy. As a small business, we value our clients and kindly request that you let us know if you would like to move forward with our services or if you have chosen a different path. Your response is greatly appreciated.

Question 22

What payment methods do you Accept?

Accepted Answer

Accepted payment methods include credit cards with a 3.3% additional fee, Venmo, cashier's check, and cash.

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